HerBasics Privacy Policy
Effective Date: May 21, 2025
Your privacy matters to us. This Privacy Policy explains how HerBasics (“we,” “our,” or “us”) collects, uses, and protects the personal information you share when visiting our website or purchasing our products.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
-
Name, email address, billing/shipping address, and phone number.
-
Payment details (processed securely through our payment partners).
-
Account information (if you create an account).
-
Messages or feedback you send through contact forms or customer support.
b. Information Collected Automatically
-
Device and browser type, operating system, and IP address.
-
Pages you visit, time spent, and interactions on our site.
-
Cookies or similar technologies to improve your shopping experience.
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders, payments, and deliveries.
-
Communicate order updates and respond to your inquiries.
-
Improve website functionality, products, and customer experience.
-
Send marketing emails or promotions (you can opt out anytime).
-
Detect and prevent fraud or unauthorized activity.
We only use your personal data for legitimate business purposes and in compliance with applicable laws.
3. Sharing Your Information
We may share your information with:
-
Service Providers (such as payment processors, shipping carriers, and analytics partners) who assist in operating our business.
-
Legal Authorities, if required by law or to protect our rights, safety, or property.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar tools to:
-
Remember your preferences and cart items.
-
Analyze traffic and website performance.
-
Provide personalized recommendations or ads.
You can manage or disable cookies in your browser settings, though this may affect site functionality.
5. Data Retention
We retain your information as long as needed to fulfill the purposes outlined in this policy (for example, to complete transactions or meet legal obligations). When no longer needed, data is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the right to:
-
Access, correct, or delete your personal data.
-
Withdraw consent to marketing communications.
-
Request a copy of the data we hold about you.
To exercise these rights, contact us at support@herbasics.com.
7. Security
We take data protection seriously. HerBasics uses industry-standard encryption, secure servers, and limited access to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and you share data at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
HerBasics does not knowingly collect personal information from children under 13. If we learn that a child has provided personal data, we will promptly delete it.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our website after changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
HerBasics Customer Support
Email: support@herbasics.com
Website: www.herbasics.com
© 2025 HerBasics. All rights reserved.